All orders requite at £50 deposit to book your space. This comes off your final invoice. The deposit is non refundable.

All invoices need to be paid in full before your stationery is sent to you.

Once you have approved your proofs we are no longer responsible should there be any spelling errors or typos.

Venue drawings maybe re used for other couples if it’s already been drawn. If you’d like to use a venue drawing that’s already been used, it is £40. I own the right to all venue drawings, and can reuse them.

We do not send printed proofs, this is because it is very expensive for our printer to set up a single print run. You are welcome to print out the proofs we send you yourself and when checking the proofs digitally we recommend viewing them on a computer screen/laptop instead of a phone or tablet. This is to ensure you are getting the closest possible colour representation but unfortunately it is impossible for us to guarantee that the colours will be exactly as seen on screen. However if you do want a printed proof this can be arrange, and the cost will be added to your final invoice.

Variations in printing: Samples will not always match your final printed invites. How the printers are set up, the ink used, and how the invites are cut, may result in slight differences, and these do

Minor differences in texture, colour, size and positioning can sometimes occur and do not constitute a fault or a refund. We have to allow a 3mm bleed around the edge of the product when sending to print resulting in rare cases where the print is a millimetre or two off centre. We will not offer reprints in this instance as it is a condition passed onto us by our printer. However we will use our discretion to review each case individually. If extra stationery is required at a later date, we cannot guarantee exact colour matching to your original order.

Copyright - Please do not use my designs on any other stationery or websites without prior permission. Please do not copy or reproduce the artwork from any screenshots or pdfs. If this has been done, there will be a charge.

Unfortunately you will not be able to return any items, this is because all of your items will be personalised for you and your wedding day

Any changes made to an order after the proofs have been signed off will incur a charge and additional printing costs.

If you realise you have forgotten someone during the early stages of your order then this will be possible. Unfortunately we will be unable to add to your order once it has been sent to print. We do recommend that you order at least five additional invitations so you have a few spare incase this problem does arise.

We do use a third party printer to print all our invites, as they provide the highest standard. Very rarely there maybe a delay in the delivery of your invites. We will let you know as soon as if this happens, but this is why we always give 3 weeks from print to delivery to you.

We always send our stationery via a recorded service and because of this, in the unlikely event of them getting lost, we cannot be held responsible. We ensure all our orders are packaged well to ensure safety in the post, but we cannot be held responsible for any damage they make pick up past the point of our posting. We will however, do our best to get any situation sorted. are not responsible for any delays, loss or damage, that are outside of our reasonable control. We only ship within the United Kingdom. We are not responsible for any delivery issues caused by client error, including incorrect delivery addresses, deliveries signed for by neighbours or left in ‘safe spaces’. It is your responsibility to ensure someone is present at the given address to sign for the parcel on the delivery date stated.